Privacy Policy

Last Updated: September 22, 2026

Welcome to Posteora! This Privacy Policy explains how we collect, use, and protect your information when you use our website and services ("Service"). By using our Service, you agree to the collection and use of information as described in this policy.

1. Information We Collect

• Personal Information: When you create an account, we may collect personal information, such as your name, email address, and payment details. Payment details for subscriptions are processed securely by Stripe, our third-party payment provider, and are not stored directly by Posteora.
• Usage Data: We may collect information on how you access and use the Service, including your IP address, browser type, and device information.
• Connected Social Accounts: When you connect a social network (for example X, LinkedIn, Pinterest, Bluesky, Mastodon, TikTok or YouTube), we receive and store the access credentials that network issues to us, plus basic public profile details such as your account ID and display name. See Section 8 for YouTube and Google specifically.
• Content You Publish: The text, images and videos you compose, schedule or publish through the Service.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process transactions and manage subscriptions
• Improve our Service based on usage patterns
• Send you updates, marketing materials, or notifications (you can opt out of marketing communications at any time)

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share your information with third-party providers to help us operate and improve the Service (e.g., payment processors).
• Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.

4. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at support@posteora.com.

6. Cookies

We use cookies to enhance your experience, remember your preferences, and analyze usage patterns. You can choose to disable cookies through your browser settings, though this may impact your experience with the Service.

7. Product Analytics and Session Replay

We use PostHog, a product analytics service, to understand how the Service is used and to improve it. This applies to both our website and the Posteora Chrome extension:

• Website: We collect page views, clicks, and interaction patterns. We may also record website browsing sessions (session replay) to diagnose usability issues; typed input is masked in these recordings.
• Chrome extension: We collect anonymized usage events, for example, that a reply was generated, which tone was selected, and whether an error occurred. We do not collect the content of tweets you read, the replies you generate, or any other content from X/Twitter pages. The extension does not record your browsing.
• What we never send to analytics: tweet or reply text, your API key, or the content of your persona training data.

Analytics data is associated with your account ID when you are logged in, and processed by PostHog on our behalf as a service provider.

8. YouTube and Google User Data

Posteora uses YouTube API Services to let you publish videos to your own YouTube channel. By connecting a YouTube channel you agree to be bound by the YouTube Terms of Service, and Google's handling of your data is governed by the Google Privacy Policy.

• What we access: When you click "Connect with YouTube" and approve Google's consent screen, we request one permission: upload videos (youtube.upload). We do not read your channel, videos, playlists, comments, subscriptions, analytics or any other YouTube data.
• What we store: the OAuth access and refresh tokens Google issues to us (encrypted at rest), and the IDs of videos you publish through Posteora. When you publish, we also temporarily store the video file you uploaded to Posteora and the title and description you wrote.
• How we use it: only to upload the videos you explicitly choose to publish or schedule to YouTube, with the title and description you provide, at the time you choose. We never post to YouTube without your instruction.
• Sharing: we do not sell, rent or share Google or YouTube user data with anyone. We do not use it for advertising, and we do not use it to train or improve AI or machine-learning models. Your video file is sent only to YouTube. Our infrastructure providers (hosting, database and file storage) process it on our behalf solely to run the Service.
• Retention and deletion: We keep the IDs of videos you publish through Posteora for 30 days so Activity can link to them, then delete them. Video files are deleted from our storage within 7 days after they are published or the post is cancelled. Clicking Disconnect on your Connections page immediately deletes all YouTube data Posteora stores (tokens and video IDs) and asks Google to revoke Posteora's access. You can also email support@posteora.com to have it deleted; we delete it within 7 days. Deleting the data stored by Posteora does not affect your channel, videos or any other data on YouTube.
• Revoking access: you can revoke Posteora's access to your Google account at any time from Google's security settings page: https://security.google.com/settings/security/permissions.

Limited Use: Posteora's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page. Your continued use of the Service after changes indicates your acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@posteora.com

By using Posteora, you agree to the collection and use of information as described in this Privacy Policy.